Cities
Housekeeping Supervisor
Company
AccorHotels
Location
Cairo
Job Type
Full-time
Via
via GulfTalent.com
Job Description
Company description
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
Job description
We are seeking a detail-oriented and motivated housekeeping supervisor to join our team in 6th of October City, Egypt. In this role, you will oversee daily housekeeping operations, supervise a team of room attendants and housekeeping staff, and ensure that all guest rooms and public areas consistently meet our high standards of cleanliness and service excellence. As a key member of our hospitality team, you will combine strong leadership with a customer-focused approach, maintaining our commitment to guest satisfaction while fostering a collaborative and supportive work environment.
Responsibilities include:
• Supervise and coordinate the work of housekeeping staff, including room attendants and house persons, ensuring efficient completion of all assigned tasks
• Monitor the cleaning and servicing of guest rooms to verify compliance with established quality standards and company procedures
• Conduct daily written room inspections and quality assurance checks, documenting findings and addressing any discrepancies promptly
• Assign special projects and duties as directed by management, ensuring equitable distribution of workload among team members
• Maintain and organize linen closets on guest room floors, ensuring adequate stock levels and neat presentation at all times
• Manage guest room attendant supplies and linens, coordinating inventory to prevent shortages and optimize efficiency
• Respond to guest inquiries and requests with warmth and professionalism, always greeting guests by name whenever possible and expediting prompt service
• Prepare and inspect VIP and show rooms to ensure they exceed guest expectations
• Assist in processing AM and PM room status reports and communicate with the front desk to expedite rush room assignments
• Report and follow up on any maintenance issues, repairs, or discrepancies discovered during room inspections
• Support the training and development of housekeeping team members, providing guidance and constructive feedback to enhance performance
• Assist in cleaning guest rooms when necessary to support team productivity during peak periods
• Oversee public area cleaning and supervise public area attendants to maintain consistent standards throughout the facility
• Promote sustainability initiatives by encouraging recycling and environmentally responsible practices across all operations
• Perform administrative duties as assigned by the executive housekeeper or management
• Ensure compliance with all health, safety, and sanitation protocols, including proper handling of cleaning chemicals and bloodborne pathogen procedures
Qualifications
Required skills and competencies:
• Strong leadership and team management abilities with the capacity to motivate and develop staff
• Exceptional attention to detail and quality control expertise
• Proficiency in housekeeping computer systems and programs (such as Opera or similar property management software)
• Knowledge of cleaning chemicals, Safety Data Sheets (SDS), and the "Right to Know" program
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff
• Problem-solving and decision-making capabilities with a focus on efficiency and effectiveness
• Time management and organizational skills to prioritize multiple tasks and deadlines
• Physical stamina and ability to perform housekeeping duties when needed
• Proficiency with radio/paging communication systems and telephone systems
• Knowledge of health and safety compliance standards and procedures
Required experience:
• Minimum 2-3 years of housekeeping operations experience in a hospitality setting
• Proven experience supervising and training housekeeping or similar service staff
• Demonstrated experience with room inspection, quality assurance, and maintaining cleanliness standards
• Experience managing linen inventory and guest room supplies
• Background in guest service with a commitment to customer satisfaction
Preferred qualifications:
• Certification in hospitality management or housekeeping supervision
• Experience with multiple property management systems
• Bilingual capabilities (English and Arabic preferred for the Egypt location)
• Knowledge of luxury or upscale hospitality standards
• Experience with budget management and cost control in housekeeping operations
Education:
High school diploma or equivalent; additional hospitality or management training is a plus.
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
Job description
We are seeking a detail-oriented and motivated housekeeping supervisor to join our team in 6th of October City, Egypt. In this role, you will oversee daily housekeeping operations, supervise a team of room attendants and housekeeping staff, and ensure that all guest rooms and public areas consistently meet our high standards of cleanliness and service excellence. As a key member of our hospitality team, you will combine strong leadership with a customer-focused approach, maintaining our commitment to guest satisfaction while fostering a collaborative and supportive work environment.
Responsibilities include:
• Supervise and coordinate the work of housekeeping staff, including room attendants and house persons, ensuring efficient completion of all assigned tasks
• Monitor the cleaning and servicing of guest rooms to verify compliance with established quality standards and company procedures
• Conduct daily written room inspections and quality assurance checks, documenting findings and addressing any discrepancies promptly
• Assign special projects and duties as directed by management, ensuring equitable distribution of workload among team members
• Maintain and organize linen closets on guest room floors, ensuring adequate stock levels and neat presentation at all times
• Manage guest room attendant supplies and linens, coordinating inventory to prevent shortages and optimize efficiency
• Respond to guest inquiries and requests with warmth and professionalism, always greeting guests by name whenever possible and expediting prompt service
• Prepare and inspect VIP and show rooms to ensure they exceed guest expectations
• Assist in processing AM and PM room status reports and communicate with the front desk to expedite rush room assignments
• Report and follow up on any maintenance issues, repairs, or discrepancies discovered during room inspections
• Support the training and development of housekeeping team members, providing guidance and constructive feedback to enhance performance
• Assist in cleaning guest rooms when necessary to support team productivity during peak periods
• Oversee public area cleaning and supervise public area attendants to maintain consistent standards throughout the facility
• Promote sustainability initiatives by encouraging recycling and environmentally responsible practices across all operations
• Perform administrative duties as assigned by the executive housekeeper or management
• Ensure compliance with all health, safety, and sanitation protocols, including proper handling of cleaning chemicals and bloodborne pathogen procedures
Qualifications
Required skills and competencies:
• Strong leadership and team management abilities with the capacity to motivate and develop staff
• Exceptional attention to detail and quality control expertise
• Proficiency in housekeeping computer systems and programs (such as Opera or similar property management software)
• Knowledge of cleaning chemicals, Safety Data Sheets (SDS), and the "Right to Know" program
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff
• Problem-solving and decision-making capabilities with a focus on efficiency and effectiveness
• Time management and organizational skills to prioritize multiple tasks and deadlines
• Physical stamina and ability to perform housekeeping duties when needed
• Proficiency with radio/paging communication systems and telephone systems
• Knowledge of health and safety compliance standards and procedures
Required experience:
• Minimum 2-3 years of housekeeping operations experience in a hospitality setting
• Proven experience supervising and training housekeeping or similar service staff
• Demonstrated experience with room inspection, quality assurance, and maintaining cleanliness standards
• Experience managing linen inventory and guest room supplies
• Background in guest service with a commitment to customer satisfaction
Preferred qualifications:
• Certification in hospitality management or housekeeping supervision
• Experience with multiple property management systems
• Bilingual capabilities (English and Arabic preferred for the Egypt location)
• Knowledge of luxury or upscale hospitality standards
• Experience with budget management and cost control in housekeeping operations
Education:
High school diploma or equivalent; additional hospitality or management training is a plus.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in Egypt in 2026?
As per the Ministry of Manpower, the minimum wage for security guards in Egypt is EGP 8,200 per month as of January 2026. Security guards receive an additional EGP 25 per hour for overtime beyond 8 hours daily. Night shifts from 10 PM to 6 AM include a mandatory 15% allowance on base pay.
What education and experience are required to work as a security guard in Egypt?
As per the Ministry of Manpower, applicants for security guard roles must hold at least a preparatory school certificate and complete a 40-hour certified training course. Prior experience of 12 months in a similar role is mandatory for licensed positions starting January 2026.
What documents are needed to apply for a security guard job in Egypt?
As per the Ministry of Manpower, applicants must submit a national ID copy, birth certificate, medical fitness certificate from a government hospital, and the original training completion certificate. All documents require submission through the official manpower office portal by the 15th of each month.
What are the working hours and annual leave for security guards in Egypt?
As per the Ministry of Manpower, security guards work a maximum of 8 hours per day or 48 hours per week with at least one rest day. Employees receive 21 days of paid annual leave after the first year plus 7 days of sick leave annually starting 2026.
