Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job Type
Full-time
Posted
2 days ago
Via
via WhatJobs
Apply On
Job Description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
Frequently Asked Questions
Quick answers about Driver Jobs
What is the minimum daily wage for professional drivers in Mexico starting January 2026?
As per the Secretaría del Trabajo y Previsión Social, the minimum wage for drivers in Mexico is 312 MXN per day as of January 1 2026. Drivers receive double pay for hours worked beyond eight per day and triple pay after three extra hours. This rate applies nationwide except in the Northern Border Free Zone where it is 374 MXN per day.
Which license is required to apply for truck driver jobs in Mexico?
As per the Secretaría del Trabajo y Previsión Social, applicants for commercial driver positions must hold a valid federal licencia de conducir tipo C or E issued by the SCT. Candidates need at least two years of documented driving experience and must pass a medical exam renewed every two years. No formal education beyond secundaria is mandated.
What documents are needed to apply for driver positions through official Mexican channels?
As per the Secretaría del Trabajo y Previsión Social, applicants must submit CURP, official ID, proof of address, and the original licencia federal vigente. A carta de antecedentes no penales issued within the last 30 days is also required for interstate routes.
How many hours can drivers legally work per week in Mexico in 2026?
As per the Secretaría del Trabajo y Previsión Social, drivers may work a maximum of 48 hours per week with at least one full rest day. Overtime beyond 48 hours must be paid at double rate and cannot exceed nine extra hours weekly. Employers must provide 15 minutes of paid rest every four hours of continuous driving.
