Housekeeping Supervisor

Housekeeping Supervisor


Company
Accor
Location
Sydney, New South Wales, Australia
Job Type
Full-time
Posted
27 days ago
Via
via LinkedIn
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Job Description
Company DescriptionDiscover Sofitel Sydney Wentworth – Where Heritage Meets Modern LuxurySofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.Job DescriptionAre you organised, proactive, and passionate about delivering a flawless guest experience? We’re looking for a Housekeeping Supervisor to lead our team.What You’ll DoPlan and organise cleaning schedules to keep things running smoothlyLead team briefings and prepare daily work listsMake sure all housekeeping staff arrive on time and are ready to workKeep the team updated on room status changesHelp manage staff reviews, supplies, and equipmentInspect guest rooms, public areas, and staff areas dailyEnsure rooms and amenities meet high standardsCheck rooms and hallways, fix any issues, and release rooms to Front OfficeManage stock, lost property, and guest enquiriesFollow instructions from the Executive Housekeeper and report any issuesKeep storage areas stocked and organisedAssist with other housekeeping tasks as neededQualificationsExperience in a housekeeping roleStrong organisational and leadership skillsDetail-oriented with a commitment to high standardsExcellent communication and team management abilitiesProfessional, proactive, and guest-focused mindsetAdditional InformationWhy Join Sofitel Sydney Wentworth?We Value Our People And OfferGlobal discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwideGenerous leave entitlements, including birthday leave and up to 12 weeks parental leave30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth BarCareer development opportunities within a globally recognised luxury hospitality brandOngoing learning and development, working alongside industry leadersOnsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parkingA complimentary hotel stay package to celebrate your work anniversaryFree 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!Our commitment to Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full working rights in Australia are required for this role.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the minimum hourly rate for entry-level cleaning staff under the Cleaning Services Award in Australia in 2026?
As per the Fair Work Ombudsman, the minimum hourly rate for Grade 1 cleaning staff under the Cleaning Services Award 2020 is AU$27.19 as of 1 July 2026 for full-time adult employees. Casual cleaning staff receive an additional 25% loading, equating to AU$33.99 per hour. The full-time weekly rate for 38 ordinary hours is AU$1,033.22.
Q Can international job seekers work as cleaning staff in Australia on a Working Holiday visa in 2026?
The Department of Home Affairs confirms that holders of Working Holiday visa (subclass 417) or Work and Holiday visa (subclass 462) can work in cleaning roles for up to 6 months with any one employer as of 2026. No sponsorship is required for these visas, but applicants must be aged 18-30 (or 35 for some countries) and meet health and character requirements. Visa applications cost AU$635 from 1 July 2026.
Q What qualifications or experience are required to start as a cleaning staff member in Australia?
Fair Work Ombudsman states no formal education or prior experience is required for entry-level cleaning roles under the Cleaning Services Award as of 2026. Employers must provide training for safe work practices within the first few weeks. A White Card (construction induction) is mandatory only for cleaning on construction sites, costing AU$100-150.
Q What documents do I need to apply for and start a cleaning staff job in Australia?
Fair Work Ombudsman requires a Tax File Number (TFN) from the ATO, Right to Work evidence (passport or visa for internationals), and a bank account for superannuation payments to commence employment in 2026. For casual roles, include availability details in your application. Superannuation guarantee is 12% of ordinary time earnings from 1 July 2026.
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