Cities
Cleaner Male
Company
The Bannatyne Group
Location
West Midlands
Posted
2 days ago
Via
via Caterer.com
Apply On
Job Description
Job Title : Membercare Assistant
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Newport
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Newport
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage rate for cleaning staff jobs in the United Kingdom from April 2026?
The National Living Wage for workers aged 21 and over is £12.50 per hour as of 1 April 2026 according to the latest rates published on GOV.UK. Cleaning staff on zero-hour contracts must receive this rate for every hour worked including travel time between sites. Overtime does not attract a higher statutory rate but must still meet the £12.50 minimum.
Do I need a visa or work permit to apply for cleaning staff jobs in the United Kingdom in 2026?
Non-UK nationals must complete a right to work check before starting any cleaning role and can only work if they hold a valid visa such as Skilled Worker or Seasonal Worker permit. The Seasonal Worker visa allows up to 6 months employment in 2026 with a maximum of 3 months per employer. Employers must verify documents via the GOV.UK online service before the first shift.
What documents are required to apply for cleaning staff jobs in the United Kingdom?
Applicants must provide a valid passport or national identity card plus proof of right to work such as a share code from the GOV.UK service or a biometric residence permit. No formal education certificates are required but employers often request a basic DBS check certificate for roles in schools or hospitals. A National Insurance number must be supplied within 8 weeks of starting work.
How many hours per week and how much annual leave do cleaning staff receive in the United Kingdom?
Full-time cleaning contracts are typically 37.5 hours per week with a maximum average of 48 hours under the Working Time Regulations 1998. Workers receive 5.6 weeks of paid holiday per year including bank holidays which equals 28 days for someone working 5 days a week. Part-time staff accrue leave on a pro-rata basis at 12.07% of hours worked.
