Front of House Security Officer

Front of House Security Officer


Company
IMPACT SERVICES LIMITED
Location
Manchester
Posted
15 days ago
Via
via GuardPass

Job Description
Position: Front of House Security Officer

Location: Manchester, M2

Pay Rate: £13.60

Hours: 48 hours per week 12 hour shifts

Benefits -
• Full uniform supplied
• Paid Holidays
• Pension Plan
• On going training
• Access to health & Wellbeing

Impact Services offers an industry-leading security provider with a national presence. Due to ongoing and continued success, we currently have an exciting opportunity for an ambitious, passionate, and forward-thinking security officer to join our team at various sites in the Manchester area. You should have good communication skills, look smart and have experience within the security industry.

Impact Services is an industry leader. We succeed because we employ hard-working, honest and reliable people who provide service excellence and wish to progress themselves along with the business.

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property.

Job Overview

A Front House Officer is responsible for ensuring that personnel and guests have a positive first impression of the venue. As the first point of contact, you will be expected to be friendly and welcoming when guests/staff arrive or leave.

Main Duties and Responsibilities
• Maintain the Front of House area to ensure a professional appearance
• Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Ensure processes are strictly followed for any visitors to the building
• Deal with complaints and offer fast resolutions, escalating where necessary
• Build professional relationships with occupiers and guests, ensuring all have a pleasant experience

Requirements
• A valid Door Supervisor or Security Guarding (essential)
• A valid CCTV Licence (essential)
• Right to work in the UK
• First Aid and Fire Marshal training (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Keen attention to detail
• Ability to remain calm and deal with emergencies
• Customer Service experience
• An ambitious personality and willing to grow with the business

Equal Opportunity Employer: Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the National Living Wage rate for cleaning staff jobs in the United Kingdom from April 2026?
The National Living Wage for workers aged 21 and over is £12.50 per hour as of 1 April 2026 according to the latest rates published on GOV.UK. Cleaning staff on zero-hour contracts must receive this rate for every hour worked including travel time between sites. Overtime does not attract a higher statutory rate but must still meet the £12.50 minimum.
Q Do I need a visa or work permit to apply for cleaning staff jobs in the United Kingdom in 2026?
Non-UK nationals must complete a right to work check before starting any cleaning role and can only work if they hold a valid visa such as Skilled Worker or Seasonal Worker permit. The Seasonal Worker visa allows up to 6 months employment in 2026 with a maximum of 3 months per employer. Employers must verify documents via the GOV.UK online service before the first shift.
Q What documents are required to apply for cleaning staff jobs in the United Kingdom?
Applicants must provide a valid passport or national identity card plus proof of right to work such as a share code from the GOV.UK service or a biometric residence permit. No formal education certificates are required but employers often request a basic DBS check certificate for roles in schools or hospitals. A National Insurance number must be supplied within 8 weeks of starting work.
Q How many hours per week and how much annual leave do cleaning staff receive in the United Kingdom?
Full-time cleaning contracts are typically 37.5 hours per week with a maximum average of 48 hours under the Working Time Regulations 1998. Workers receive 5.6 weeks of paid holiday per year including bank holidays which equals 28 days for someone working 5 days a week. Part-time staff accrue leave on a pro-rata basis at 12.07% of hours worked.
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