Cities
Front of House Officer - Night
Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job Description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in United Kingdom in 2026?
As per GOV.UK, the National Living Wage for security guards aged 21 and over is £12.50 per hour from 1 April 2026. Security guards working over 40 hours per week must receive overtime at 1.5 times the hourly rate. This applies to all SIA-licensed roles with no exceptions for night shifts.
Do I need an SIA licence to apply for Security Guard Jobs in United Kingdom?
As per GOV.UK, all security guards must hold a valid SIA licence costing £190 for a 3-year front-line licence as of 2026. Applicants require a Level 2 Certificate in Security Guarding and a clean criminal record check completed within the last 3 years. Without this licence, employment is illegal under the Private Security Industry Act 2001.
What are the working hours and annual leave entitlements for Security Guard Jobs in United Kingdom?
As per GOV.UK, security guards are limited to an average of 48 hours per week over a 17-week reference period unless they opt out. Full-time roles include 5.6 weeks of paid annual leave per year including bank holidays. Night shift guards receive an additional £1.20 per hour premium in many contracts.
How much tax will I pay on Security Guard Jobs salary in United Kingdom in 2026?
As per HMRC, security guards earning £25,000 annually pay £1,486 in income tax and £1,872 in National Insurance contributions for the 2026/27 tax year. The personal allowance remains £12,570 with 20% tax on earnings above this threshold up to £50,270. Employers must deduct these automatically via PAYE.
