Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the National Living Wage rate for packing jobs in the United Kingdom from April 2026?
GOV.UK states the National Living Wage for workers aged 21 and over in packing roles is £12.50 per hour from 1 April 2026. Employers must pay this rate for all hours worked including overtime at 1.5 times the hourly rate. Packing operatives under 21 receive £10.00 per hour under the same rules.
Q How many hours can I legally work in a UK packing warehouse job without a visa sponsorship?
GOV.UK confirms standard full-time packing shifts are limited to 48 hours per week on average over 17 weeks unless opted out in writing. Workers receive 5.6 weeks of paid annual leave including bank holidays calculated on actual hours worked. Overtime above 48 hours triggers mandatory rest breaks of 11 consecutive hours daily.
Q What documents do I need to apply for a packing job in the United Kingdom in 2026?
GOV.UK requires a valid passport or biometric residence permit plus a right to work share code for all packing job applicants. Employers must complete a right to work check before the first shift and retain records for two years. No formal education certificates are mandated for entry-level packing positions.
Q Do packing jobs in the UK require a Skilled Worker visa for non-UK residents in 2026?
GOV.UK specifies that packing operative roles fall below the Skilled Worker visa threshold and cannot be sponsored unless the salary reaches £38,700 or the going rate for the SOC code. Most warehouse packing positions are filled by UK or settled workers only. Seasonal worker visas do not cover permanent packing contracts.
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