General Manager, Restaurant & Food Business
Muscat, OmanCompany
Green Umbrella Recruitment
Location
Muscat
Job Type
Full-time
Via
via Indeed
Apply On
Job Description
Job Information
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
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Frequently Asked Questions
Quick answers about Restaurant Jobs in Oman
What is the minimum wage for Omani nationals working as waiters in restaurants in Oman in 2026?
As per the Ministry of Labour Ministerial Decision 313/2022, the minimum wage for Omani nationals with high school diploma or below in private sector jobs including restaurant waiters is OMR 325 per month in 2026. Those with diploma or bachelor's degree receive OMR 400 per month. All wages must be disbursed monthly via the Wage Protection System.
What minimum salary is required for work permit approval for foreign waiters in Omani restaurants?
The Ministry of Labour requires a minimum basic salary of OMR 250 per month for work permit approval in unskilled restaurant roles like waiter as of 2026. Contracts must include accommodation or OMR 70 housing allowance and OMR 50 transport allowance. Lower offers are rejected to ensure fair pay.
What are the work visa requirements for Indians applying for restaurant jobs in Oman?
Employers apply for MOL work permit proving no Omani available, then ROP visa requiring passport valid 6 months, 4 photos, medical fitness report, and OMR 20 fee. Visa granted for 2 years at OMR 6 application + OMR 20 issuance. Sponsor pays OMR 100 annual levy per worker.
What qualifications and experience are needed for cook positions in Oman restaurants?
Basic cooks need 2 years relevant experience for MOL work permit; head cooks require culinary diploma or 5 years experience. No formal education mandated for entry-level but vocational training preferred. All must hold MOH health certificate.
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