Retail Security Officer

Retail Security Officer

Philadelphia, United States

Company
Elite Investigations
Location
Philadelphia, PA
Job Type
Full-time
Posted
11 hours ago
Via
via ZipRecruiter

Job Description
Retail Security Officer

Elite Investigations is seeking experienced and reliable Security Officers to join our growing team. As a Retail Security Officer, you will be held to above-quality standards as a server of our surrounding communities. In this position you must attain exceptional customer service skills, while striding in your confident presence with our clients. You must also have the ability to handle crisis situations at the client site, professionally, calmly, effectively, and efficiently.

As a Security Officer with our company, you will be responsible for initiating and completing daily reports in addition to reporting any emergencies. As a talented team member, you will command a high-standing presence when posted at our sites. Some of the other duties include but are not limited to the responsibilities listed below.

Responsibilities:
β€’ Demonstrates strong commanding presence by maintaining a confident, professional demeanor.
β€’ Projects authority through clear communication, appropriate posture, and consistent situational awareness.
β€’ Serve as a visible deterrent to theft, misconduct, and safety hazards.
β€’ Remain alert and observant at all times; monitoring and patrolling assigned areas to deter theft
β€’ Monitor and respond to alarms to detect potential theft
β€’ Communicate constantly with the manager on duty regarding any suspicious activity Implement loss prevention strategies and procedures to minimize risk
β€’ Greet all customers entering the store by saying β€œHello, welcome to [name of store].” and thank customers as they exit the store.
β€’ Provide excellent customer service by assisting customers with inquiries or concerns.
β€’ Retail Security Officers should be punctual and arrive prepared and on time for their scheduled shift.

Qualifications:
β€’ Must have a valid ID
β€’ Must be able to pass government background check.
β€’ Must have 2+ years' experience as a security officer
β€’ Strong knowledge of loss prevention an asset protection procedures and protocols
β€’ This is a patrolling position requiring you to be on your feet 8+ hours a day.
β€’ * You must be able to stand for the entirety of your shift without sitting or leaning.
β€’ Ability to handle stressful situations calmly and professionally, deescalating situations when required
β€’ Must be able to read, speak, and write the English language fluently
β€’ Must have open availability, including weekends.
β€’ * Weekends are required
β€’ Must have reliable transportation

Schedule:

Contract to start Mid-June:
β€’ 1st shift - Tuesday - Saturday (40 hours)
β€’ * Schedule times to be discussed with Management.

Compensation: Compensation for this role is set and is not subject to negotiation.

Benefits: Benefits such as vacation, medical, dental and vision apply to full-time positions only.
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Frequently Asked Questions

Quick answers about Security Guard Jobs in United States

Q What is the median annual salary for security guards in the United States in 2026?
As per the U.S. Bureau of Labor Statistics, the median annual wage for security guards is $41,170 in 2026. Entry-level wages at the 10th percentile are $29,970 annually or $14.41 per hour, while top earners at the 90th percentile make $59,920 annually. Full-time positions assume 2,080 hours per year at the median hourly rate of $19.80.
Q Can non-US citizens work as security guards without sponsorship in 2026?
As per U.S. Citizenship and Immigration Services, non-citizens must have valid employment authorization via EAD, green card, or eligible visa like H-2B to work as security guards in 2026; B-1/B-2 tourist visas prohibit all employment. Many employers require U.S. citizenship or permanent residency for roles involving access to sensitive areas. H-2B visas cap at 66,000 annually nationwide, with applications due by April 2026 for FY2027.
Q What education or experience is required for entry-level security guard jobs?
As per the U.S. Bureau of Labor Statistics, a high school diploma or GED is the minimum education required for most security guard jobs in 2026, with no college degree needed. Entry-level roles provide 1-3 months of on-the-job training; prior experience in customer service or military adds preference but is not mandatory. About 34% of guards have postsecondary certificates.
Q What licenses are needed to work as a security guard in most US states in 2026?
As per the U.S. Bureau of Labor Statistics, 42 states plus DC require security guards to obtain a state-issued license in 2026, typically involving a criminal background check, 8-40 hours of training, and a $50-$150 fee. Licenses must be renewed every 1-2 years with 8 continuing education hours. Federal positions may require additional TSA or DOE clearances.
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