Head of Cleaning & Hygiene Operations

Our client, a prestigious commercial property management group, is seeking a highly motivated and experienced Head of Cleaning & Hygiene Operations to lead their comprehensive cleaning and sanitation services across multiple high-profile facilities in Sandton. This senior role is responsible for developing, implementing, and maintaining exceptional standards of cleanliness, hygiene, and safety. You will manage a large team of cleaning staff, oversee inventory and procurement of cleaning supplies, and ensure compliance with all health and safety regulations. The ideal candidate will possess strong leadership qualities, a meticulous approach to operations, and a deep understanding of best practices in commercial cleaning and infection control. Responsibilities include:
Developing and implementing strategic plans for cleaning and hygiene services to meet the highest standards. Managing, training, and supervising a large team of cleaning staff, ensuring performance, efficiency, and adherence to company policies. Establishing and monitoring robust cleaning protocols and schedules for all areas, including offices, common areas, restrooms, and specialized zones. Procuring and managing inventory of cleaning chemicals, equipment, and supplies, ensuring cost-effectiveness and optimal stock levels. Ensuring strict compliance with all relevant health, safety, and environmental regulations, including those related to hazardous materials. Conducting regular site inspections and quality audits to assess cleanliness, identify areas for improvement, and ensure client satisfaction. Developing and delivering training programs for cleaning staff on new techniques, equipment, and safety procedures. Managing budgets for the cleaning department, controlling costs, and reporting on financial performance. Liaising with building management, facility managers, and clients to address specific cleaning needs and concerns. Investigating and resolving any issues or complaints related to cleaning services promptly and professionally. Staying informed about industry innovations, new technologies, and best practices in cleaning and hygiene management. Implementing and promoting sustainable cleaning practices where possible. Qualifications:
Minimum of 5 years of experience in a senior management role within the cleaning, facilities management, or hospitality industry. Proven experience managing large teams and complex cleaning operations. Strong knowledge of cleaning chemicals, equipment, infection control, and health & safety regulations. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to develop and implement operational policies and procedures. Experience in budget management and cost control. Proficiency in using relevant software for scheduling, inventory management, and reporting. A proactive approach to problem-solving and a commitment to maintaining high standards. Relevant certifications in hygiene, infection control, or facility management are a significant advantage. Based in or willing to commute to **Sandton, Gauteng, ZA**. This is a key leadership position within a well-established organization, offering significant scope for impact and career advancement. If you are passionate about creating pristine and safe environments, we invite you to apply.