Sales & Admin - Virtual Assistant

Sales & Admin - Virtual Assistant

Cape Town, South Africa

Company
Major Maids Home Cleaning
Location
Cape Town
Salary
R 100 an hour
Posted
16 hours ago
Via
Indeed

Job Description
We are seeking a motivated and experienced Virtual Assistant to support a residential home cleaning company based in US. This role will play a key part in managing daily operations, supporting sales efforts, and ensuring smooth communication between customers, cleaners, and management.

The position is primarily focused on sales and day-to-day operational support, including responding to customer inquiries, booking and rescheduling cleanings, coordinating cleaner schedules, and assisting with administrative and managerial tasks.

The ideal candidate is a proactive self-starter with strong written and verbal English communication skills, the ability to multitask, and experience balancing ongoing projects with daily responsibilities in a fast-paced service business.

Shift: Sunday - Sunday 8 AM - 8 PM CST

Key Responsibilities Include:
• Handling inbound and outbound sales calls and messages for residential cleaning services in the Tampa area
• Managing customer service inquiries via phone, email, and messaging platforms
• Scheduling, rescheduling, and coordinating cleaning appointments with field cleaners
• Supporting cleaner management, including attendance tracking and job confirmations
• Assisting with administrative and operational tasks to keep daily operations running smoothly

Requirements:
• Previous experience in sales (required)
• Experience as a Virtual Assistant or in a similar remote support role (preferred)
• Strong organizational and time-management skills
• Comfortable working U.S. business hours (Eastern Standard Time)
• Reliable internet connection and ability to work fully remotely

This is a fully remote position with opportunities for long-term growth and performance-based pay increases.

Job Type: Full-time

Pay: From R100,00 per hour

Experience:
• virtual assistance : 2 years (Required)
• working from home : 1 year (Required)

Work Location: Remote
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Frequently Asked Questions

Quick answers about Cleaning Staff Jobs in South Africa

Q What is the national minimum wage for cleaning staff in South Africa in 2026?
As per the Department of Employment and Labour, the national minimum wage for cleaning staff is R30.33 per hour effective from 1 March 2026. This amounts to R5,247 per month based on 173 hours. Overtime rates are 1.5 times the ordinary rate for hours exceeding 45 per week.
Q What work visa do foreigners need for cleaning staff jobs in South Africa?
Foreigners require a General Work Visa for non-critical skills roles like cleaning staff, processed through VFS Global on behalf of the Department of Home Affairs. The application fee is R1,520 as of 2026, and processing takes 8-10 weeks. A job offer from a registered employer and police clearance are mandatory.
Q Can I get a cleaning job in South Africa without Matric or experience?
No formal education like Matric is required for entry-level cleaning staff positions under the Basic Conditions of Employment Act. Employers may prefer 6 months of prior experience, but on-the-job training is common for beginners. Age eligibility starts at 16 years.
Q What documents do I need to apply for cleaning staff jobs at labour centres?
Required documents include a certified ID copy, matric certificate if available, CV, and two references. A medical fitness certificate and bank statement for payroll setup are also needed. Applications are submitted at nearest Employment Services office.
View all 7 FAQs