Customer Service Security Guard

Customer Service Security Guard

Calgary, Canada

Company
GardaWorld
Location
Calgary, AB
Job Type
Full-time and Part-time
Posted
2 days ago
Via
via GardaWorld Careers - GardaWorld Security

Job Description
Ready to suit up as a Customer Service Security Guard

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Customer Service Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you?
• Hourly Wage of $20
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & part-time opportunities
• Uniform provided at no cost

Responsibilities for Customer Service Security Guard
• Customer service duties like welcome, check identification, and guide visitors
• Manage access control
• Conduct foot patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Perform computer tasks
• Address incidents, provide first aid, and coordinate with emergency teams
• Write incident reports and communicate security concerns
• Answer questions in person or by phone

Qualifications for Customer Service Security Guard
• Be authorized to work in Canada
• Hold a valid security license
• First aid certification - is an asset
• Exceptional customer service skills
• Proficient in basic phone & computer skills

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

SSCAL
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Frequently Asked Questions

Quick answers about Security Guard Jobs in Canada

Q What is the hourly wage range for security guard jobs (NOC 64410) in Canada in 2026?
As per Government of Canada's Job Bank, security guards earn $16.00 per hour at the low wage level, $18.50 per hour median, and $25.00 per hour at the high wage level nationally. Full-time annual salaries range from $33,280 to $52,000 based on 2,080 hours per year. Wages are higher in territories like Nunavut at $28.00 per hour median.
Q Do I need a license to work as a security guard in Ontario, and what is the cost in 2026?
As per Ontario Ministry of the Solicitor General, a security guard licence is mandatory, costs $80 to obtain, and is valid for 2 years. Applicants must complete 40 hours of approved training costing $100-$200, pass an exam, and provide a criminal record check with fingerprints ($65 fee). Renewals cost $70 every 2 years.
Q What work permit is required for international job seekers applying for security guard jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, security guards under NOC 64410 (TEER 4) need an employer-specific work permit via Temporary Foreign Worker Program with positive LMIA, where employers pay $1,000 LMIA fee. The work permit application fee is $155, valid up to 3 years with extensions possible. Processing takes 2-4 months.
Q What education, training, and experience are needed for entry-level security guard jobs in Canada?
As per Government of Canada's Job Bank, secondary school completion is usually required along with 1-3 months of on-the-job training for NOC 64410 roles. A provincial licence, first aid/CPR certification, and clean criminal record are mandatory in regulated provinces. No prior experience is needed for most entry-level positions.
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