Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the daily minimum wage for cleaning staff positions in Metro Manila as of January 2026?
As per the Department of Labor and Employment, the minimum wage for service sector workers including cleaning staff in the National Capital Region is PHP 645 per day effective January 2026 under Wage Order NCR-25. This rate applies to an 8-hour workday with overtime paid at 125% of the hourly rate calculated as PHP 80.625 per hour.
Q What documents are required to apply for a cleaning staff job through a DOLE-accredited agency in the Philippines?
Applicants must submit a valid NBI clearance issued within the last 6 months, a barangay clearance, a medical certificate from a DOH-accredited clinic, and a photocopy of their PhilID or passport. DOLE requires these four documents for all service worker placements processed after March 2025.
Q How many hours per week can cleaning staff legally work in the Philippines without overtime pay in 2026?
Under the Labor Code as enforced by DOLE, cleaning staff are limited to 48 regular hours per week consisting of 8 hours daily across 6 days. Any work beyond 48 hours requires overtime compensation at 125% of the basic rate starting January 2026.
Q What is the monthly SSS contribution amount deducted from a PHP 15,000 salary for cleaning staff in 2026?
The Social Security System deducts PHP 720 per month from an employee earning PHP 15,000 monthly as the employee share of the SSS contribution effective January 2026 under the new contribution schedule. Employers add PHP 1,440 making the total monthly remittance PHP 2,160.
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