Operations Officer - Security
Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
Apply On
Job Description
Operations Officer – 51st Security Agency
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the daily minimum wage for security guards in Metro Manila as of January 2026?
As per the Department of Labor and Employment, the minimum wage for security guards in the National Capital Region is PHP 645 per day effective January 2026, including the mandatory PHP 35 COLA integration. Overtime work must be paid at 125% of the daily rate for hours beyond eight per day.
What license and training are required to work as a security guard in the Philippines in 2026?
As per the Department of Labor and Employment, applicants must complete the 300-hour Security Guard training and obtain a License to Exercise Private Security Profession from SOSIA-PNP valid for three years. A high school diploma or equivalent plus no criminal record are mandatory eligibility criteria.
What documents are needed to apply for a security guard position through DOLE-accredited agencies in 2026?
As per the Department of Labor and Employment, required documents include a valid SOSIA license, NBI clearance issued within the last three months, PSA birth certificate, medical certificate from a DOH-accredited clinic, and two 2x2 ID photos. Applications must be submitted in person at licensed private security agencies.
How many hours per week can security guards legally work and what leave benefits apply in 2026?
As per the Department of Labor and Employment, security guards are limited to 48 hours per week with at least one rest day; night shift differential of 10% applies for work between 10 PM and 6 AM. They are entitled to 5 days of service incentive leave after one year of service plus 13th month pay by December 24.
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