Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the daily minimum wage for packing staff jobs in Metro Manila as of 2026?
As per the National Wages and Productivity Commission, the minimum wage for packing staff in Metro Manila is PHP 750 per day as of January 2026, with an additional PHP 112.50 per hour for overtime beyond eight hours. This rate applies to non-agricultural establishments with packing roles in warehouses and factories.
Q How many hours per week can packing staff legally work and what leave benefits apply in 2026?
As per DOLE, packing staff must not exceed 48 hours per week with at least one rest day, and are entitled to 5 days of service incentive leave after one year plus 105 days of maternity leave or 7 days paternity leave. Night shift differential of 10% applies for work between 10 PM and 6 AM.
Q What documents are required to apply for packing staff jobs through Public Employment Service Offices in 2026?
As per DOLE, applicants need a valid PhilID, birth certificate, NBI clearance valid for one year, and barangay certificate, submitted via the PESO online portal at least 7 days before the job interview. No educational diploma is mandatory for entry-level packing roles.
Q Do packing staff jobs in the Philippines require any special license or certification in 2026?
As per DOLE, no specific license is required for general packing staff, but workers handling hazardous materials must complete the 40-hour Basic Occupational Safety and Health training certified by DOLE-accredited providers before starting.
View all 7 FAQs