CCTV Control Officer
Durban, South AfricaCompany
Fidelity Services Group
Location
Durban North
Posted
28 days ago
Via
Adzuna
Apply On
Job Description
Reporting to: Operations Managers and Shift Managers
The above position is vacant at Head office reporting to the Assistant Control room Managers
The overall purpose of this position is basic control room duties including Managing of staff.
Minimum Requirements:
• Grade 12
• Grade A PSIRA (SOB) registered and accredited, with traceable references
• Own reliable transport.
• Fire Fighting trained.
• First Aid trained.
• Computer Literacy in MS Office, CCTV, etc
• Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
• Must be able to work under pressure and for extended hours as and when required (Strong ability to work shifts).
• Work independently and within a team.
• A minimum of two years’ experience in the security industry Control room
• Fluent in English
• No criminal record
• Must be reliable and trustworthy
Key Performance Areas: (not totally inclusive):
• Managing of the control room personnel in all aspects of the control room
• Updating the incident register on a daily basis as well
• Able to exercise and maintain discipline.
Other personality attributes:
• Ability to meet strict deadlines.
• Numerical accuracy.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure.
Core Competencies:
• Self-development
• Communication skills
• Customer focus
• Team work
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
E and OE
The above position is vacant at Head office reporting to the Assistant Control room Managers
The overall purpose of this position is basic control room duties including Managing of staff.
Minimum Requirements:
• Grade 12
• Grade A PSIRA (SOB) registered and accredited, with traceable references
• Own reliable transport.
• Fire Fighting trained.
• First Aid trained.
• Computer Literacy in MS Office, CCTV, etc
• Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
• Must be able to work under pressure and for extended hours as and when required (Strong ability to work shifts).
• Work independently and within a team.
• A minimum of two years’ experience in the security industry Control room
• Fluent in English
• No criminal record
• Must be reliable and trustworthy
Key Performance Areas: (not totally inclusive):
• Managing of the control room personnel in all aspects of the control room
• Updating the incident register on a daily basis as well
• Able to exercise and maintain discipline.
Other personality attributes:
• Ability to meet strict deadlines.
• Numerical accuracy.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure.
Core Competencies:
• Self-development
• Communication skills
• Customer focus
• Team work
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
E and OE
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Frequently Asked Questions
Quick answers about Security Guard Jobs in South Africa
What is the minimum wage for security guard jobs in South Africa in 2026?
The national minimum wage determined by the Department of Employment and Labour is R30.33 per hour effective 1 March 2026. For security guards working a standard 45-hour week over 4 weeks (180 hours), this amounts to R5,459.40 per month before deductions. Overtime is paid at 1.5 times the rate after 45 hours.
What salary range can I expect as an entry-level Grade E security guard in South Africa in 2026?
Entry-level Grade E security guards earn between R5,459 and R8,000 per month based on the national minimum wage floor and standard industry compliance. Employers must adhere to the R30.33 hourly rate for the first 45 hours weekly. Higher pay applies in urban areas like Gauteng with shift allowances adding R500-R1,000 monthly.
Do foreigners need a work visa for security guard jobs in South Africa?
Foreign nationals require a General Work Visa from the Department of Home Affairs as security guard roles are not on the Critical Skills List. Applications cost R1,520 and require a job offer from a PSiRA-registered employer, processing takes 8-10 weeks. Visa valid for up to 5 years with renewals at R1,520.
What are the eligibility requirements to become a security guard in South Africa?
Applicants must be at least 16 years old, South African citizens or hold valid work permits, have no disqualifying criminal convictions under the PSiRA Act, and complete a 1-week Grade E training course. No minimum education is required beyond basic literacy for patroller roles. Medical fitness certificate is mandatory for registration.
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