Host / Hostess / Guest Service Leader - JOEY Rideau

Host / Hostess / Guest Service Leader - JOEY Rideau

Ottawa, Canada

Company
JOEY Restaurant Group
Location
Ottawa, ON
Job Type
Full-time
Salary
$18–$25 an hour
Via
via ZipRecruiter

Job Description
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements
• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Wage Range

$18 - $25 / hour

The above total compensation range is based on an annual salary plus total estimated tips.

Core Values
• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination and a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Benefits
• Competitive compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team-driven and inclusive community
• Dynamic, fast-paced, and agile work environment
• World-class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

This posting represents an existing vacancy on our team. If you’re passionate about hospitality and development, apply today.

Our applicant tracking system uses AI-enabled tools to help sort applications based on job-related criteria, but members of our hiring team personally review all applications and make all hiring decisions.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations upon request to those applicants and employees who n
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Frequently Asked Questions

Quick answers about Restaurant Jobs in Canada

Q What is the minimum wage for restaurant servers in Ontario, Canada in 2026?
As per the Ontario Ministry of Labour, Immigration, Training and Skills Development, the minimum wage for liquor servers in licensed establishments is $13.05 per hour plus tips as of October 1, 2026. The general minimum wage applicable if tips fall short is $18.65 per hour. Tips averaging $3.85 or more per hour exempt servers from full general minimum.
Q What work permit is required for international job seekers to work as a restaurant cook in Canada in 2026?
A Temporary Foreign Worker Program (TFWP) work permit is required, which needs a positive Labour Market Impact Assessment (LMIA) from ESDC at $1,000 CAD employer fee for low-wage positions like cooks. Processing time is 10-22 weeks, with permit fee $155 CAD. Apply online through IRCC after LMIA approval.
Q What education or experience is needed for entry-level food counter attendant jobs in restaurants across Canada in 2026?
No formal education is required for NOC 65201 Food counter attendants; secondary school may be preferred. Typically 0-3 months of related experience or on-the-job training suffices. Some employers require basic customer service skills.
Q What documents do I need to apply and start working in a restaurant job in Canada?
Required documents include a resume, Social Insurance Number (SIN) application confirmation, and proof of work authorization like passport or permanent resident card. Employers must complete Form TD1 for tax credits and verify identity within 3 days of hire. No SIN means no pay.
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